SHIPPING POLICY

SHIPPING POLICY – OLIVIA & CLAIRE OTTAWA

We currently deliver orders within Canada. We are working on gradually expanding our shipping services to additional countries.

CARRIERS WE USE

We cooperate with reliable international shipping partners to ensure safe and timely delivery of your order. The carrier may vary depending on your location and order details.

DELIVERY TIME

Your order is processed in two stages:

Processing time: 2 to 4 business days (Monday to Friday).
Shipping time: Approximately 6 to 8 business days (Monday to Friday).

The average total delivery time is approximately 10 business days.

Orders placed before 11:00 PM are usually processed on the next business day.

Please note that all products go through quality control, careful packaging, and preparation before shipment.

SHIPPING COSTS

We offer free standard shipping on all orders with no minimum purchase requirement.