PRIVACY POLICY
PRIVACY POLICY OLIVIA & CLAIRE OTTAWA
Last updated April 2, 2025
This Privacy Policy describes how Olivia & Claire Ottawa collects, uses, and protects your personal data when you visit our website www.oliviaandclaireottawa.com, use our services, or make a purchase.
In this policy, the terms “you” and “your” refer to all users of our services, whether you are a customer, website visitor, or another individual whose personal data we process.
We recommend that you read this Privacy Policy carefully.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time in response to operational, legal, or regulatory changes. In such cases, we will revise the “Last updated” date and publish the new version on our website.
HOW WE COLLECT AND USE YOUR PERSONAL DATA
We collect personal data in various ways depending on how you interact with us. We use this information to provide and improve our services, communicate with customers, comply with legal obligations, and protect our legitimate interests.
INFORMATION YOU PROVIDE DIRECTLY
Contact details such as name and email address
Order and payment information
Account login details
Customer service communications
INFORMATION COLLECTED AUTOMATICALLY
Technical and usage data such as IP address, device type, browser, and website interactions
We use cookies and similar technologies to enhance the user experience
INFORMATION FROM THIRD PARTIES
Service providers such as the Shopify platform and payment gateways
Marketing and advertising partners
Analytics providers
HOW WE USE YOUR DATA
Processing orders and providing services
Customer support and communication
Marketing communications based on your preferences
Ensuring security and fraud prevention
Analysis and improvement of our services
COOKIES
We use cookies and similar technologies to ensure proper website functionality and to improve our services. You can adjust your cookie settings at any time in your browser. More information about cookies used by Shopify can be found at www.shopify.com.
SHARING OF PERSONAL DATA
We may share your personal data with trusted third parties, particularly technical service providers, logistics partners, payment providers, and customer support services, where necessary for the operation of our services.
Personal data may also be disclosed to public authorities where required by law.
We do not sell or disclose personal data to unauthorized third parties.
USER CONTENT
If you post a review or other content in a public area of our website, this information may be visible to other users. We are not responsible for how third parties use publicly available information.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their policies independently.
CHILDREN’S PERSONAL DATA
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can remove it.
DATA SECURITY AND RETENTION
We use appropriate technical and organizational measures to protect personal data. The retention period depends on the purpose of processing and applicable legal requirements.
YOUR RIGHTS
In accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR), you have the right to access your data, request correction or deletion, restrict processing, request data portability, and object to processing.
You may withdraw your consent to the processing of personal data at any time.
To exercise your rights, please contact us at info@oliviaandclaireottawa.com. We may ask you to verify your identity.
CONTACT
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:
info@oliviaandclaireottawa.com