TERMS AND CONDITIONS

TERMS AND CONDITIONS OLIVIA & CLAIRE OTTAWA
Last updated January 26, 2026

OVERVIEW

This website is operated by Olivia & Claire Ottawa. Throughout these terms, the words “we,” “us,” and “our” refer to Olivia & Claire Ottawa. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you engage in our services and agree to be bound by these Terms and Conditions, including any additional terms and policies referenced herein or available on the website. These terms apply to all users of the site, including visitors, customers, and content contributors.

Please read these Terms and Conditions carefully before using our website. If you do not agree to all the terms, you may not access the website or use any services.

Our online store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services to you.

ONLINE STORE TERMS

By using this site, you confirm that you have reached the legal age according to applicable laws, or that you have the consent of a legal guardian.

You agree not to use our products or services for any unlawful purpose or in violation of applicable laws. You must not transmit any viruses, malicious code, or harmful content. A breach of these terms may result in immediate termination of your access to our services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time. Content you submit through the website, except payment information, may be transferred across various networks. Payment information is always encrypted.

You may not copy, sell, or exploit any portion of the service or website content without our express written permission.

ACCURACY OF INFORMATION

We do not guarantee that all information on the website is always current, complete, or error-free. The content is provided for general informational purposes only.

CHANGES TO SERVICES AND PRICES

Product prices are subject to change without prior notice. We reserve the right to modify or discontinue services at any time.

PRODUCTS AND SERVICES

Some products are available exclusively online and may be subject to return or exchange according to our Return Policy. We strive to display products as accurately as possible, but we cannot guarantee exact color representation on all devices.

We reserve the right to limit sales of products by person, region, or quantity, and to discontinue any product at any time.

PAYMENT AND BILLING INFORMATION

We reserve the right to refuse or cancel any order. You agree to provide accurate and up-to-date information. Orders may only be cancelled within one hour of placement. After this period, cancellation is no longer possible.

OPTIONAL TOOLS

We may provide access to third-party tools without warranties. Use of these tools is at your own risk.

THIRD-PARTY LINKS

We are not responsible for the content or transactions conducted through third-party websites. We recommend reviewing their terms and policies.

USER CONTENT

If you submit comments, suggestions, or other content, you agree that we may use them without restriction. You agree not to provide unlawful or misleading content.

PERSONAL DATA

The processing of personal data is governed by our Privacy Policy available on our website.

ERRORS AND OMISSIONS

We reserve the right to correct errors in product descriptions, pricing, or availability at any time without prior notice.

PROHIBITED USE

You may not use the website for unlawful purposes, infringement of rights, distribution of harmful code, or disruption of security. Violations may result in termination of access.

DISCLAIMER OF WARRANTIES

We do not guarantee uninterrupted or error-free service. Products and services are provided “as available.” To the maximum extent permitted by law, we are not liable for direct or indirect damages.

INDEMNIFICATION

You agree to indemnify and hold Olivia & Claire Ottawa harmless from any claims arising from a breach of these terms.

SEVERABILITY

If any provision is found invalid, the remaining provisions remain in effect.

TERMINATION

These terms remain effective until terminated by you or us. In case of breach, we may terminate your access to services.

ENTIRE AGREEMENT

These Terms and Conditions, together with other policies, constitute the entire agreement between you and us.

GOVERNING LAW

These Terms and Conditions are governed by applicable laws.

CHANGES TO TERMS

We reserve the right to update these terms at any time.

CONTACT

Questions regarding these Terms and Conditions should be sent to:
info@oliviaandclaireottawa.com